Complaint Procedure

"QA International aims to achieve the highest possible level of service, throughout it's range of assessment activities"

If you are not happy with any aspect of the service you have received from QA International, then please address your complaint as follows:-

The policy and procedure for disputes is the same as that for a complaint and representation should be made to the Scheme Manager in the first instance, in the case of a dispute or complaint about the Scheme, its employees, certificate holders or representatives.

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