QA International Certification Limited aims to achieve the highest possible level of service throughout it's range of assessment and certification activities.
Customer feedback, complaints or disputes
As a customer of QAICL, your feedback is important to us and we would appreciate it if you would complete our online feedback form which is available below
If however you feel that our service has fallen short of your expectations and you wish to submit a complaint, please complete our online complaint form which is available below
Please note that the procedure for a dispute is the same as that for a complaint.
Third party feedback or complaints
If you are an interested third party who has had dealings with QAICL or its customers, your feedback would be welcome. You may be a customer of a QAICL certificated customer or a representative of an industry trade association, government regulatory body, other governmental organisation (including consumer organisations). If you would like to provide feedback on our processes, please complete our third party feedback form below.
If you wish to submit a complaint or comment about one of our certificated customers, please complete our online form which is available below