Training – Internal Auditor ISO 9001

ISO 9001:2015 Internal Auditor (2 days)

Course Overview

This highly interactive two-day training programme is designed for those people who require a sound understanding of the techniques and principles of quality auditing. It also covers the role of the internal auditor in the development and improvement of an effective quality management system.

Internal auditing is changing and it is no longer enough that internal audits check conformance, but auditors now need to be able to audit processes with emphasis on risk and performance improvement.  Delegates will learn that they play a key role in the development and improvement of working practices across the organisation. Delegates will also learn how to apply the 7 quality management principles.

Course Benefits

By attending and completing this course, successful delegates will:

  • Benefit from a highly interactive course with extensive use of team-based exercises which is both challenging and stimulating
  • Gain the technical skills and knowledge required to plan, conduct and report internal quality audits
  • Have a key understanding of management systems and the processes involved

Tutors have extensive quality management systems design and improvement experience.  They are qualified and experienced auditors with extensive practical management experience across a wide range of business sectors.

Course Objectives

  • To teach delegates the importance and purpose of an effective QMS
  • To give an understanding of the role and responsibilities of an auditor in planning, conducting, reporting and following up on a QMS audit to comply with standard ISO 9001:2015.
  • To be able to produce audit reports that will help to improve the effectiveness of the QMS
  • To enable delegates to understand how to use the results of internal audits to help drive improvements

Course content:

  • Structure of an internal audit
  • Key activities in the audit process
  • Business process auditing
  • Effective auditing techniques and good audit practice
  • Preparation for an audit and producing an effective audit checklist
  • Gathering evidence during an audit (interviewing, observation & document review)
  • Evaluation of the evidence obtained during an audit
  • Writing non-conformance reports
  • Agreeing corrective actions and verifying their effectiveness


Day 1   09.00 – 17:00

Day 2   09.00 – 17:00


All successful participants will be issued with a certificate on behalf of QA International (Training) Limited.

Who should attend?

This training programme is specifically designed for delegates with an interest in the quality auditing process, including principles and techniques involved with QMS. The course will also be relevant for those who are involved in internal auditing of quality management systems, whose processes and procedures will be audited.

It is essential that delegates have a sound understanding of the requirements of ISO 9001 – if not, then it is recommended that delegates complete our one day ISO 9001:2015 Foundation course before attending this course.

Course price

The fee includes course materials, delegate notes, lunch and refreshments. It does not include a copy of ISO 9001:2015 which you will need for the course.

Fee: £395.

To enquire about this training course, please complete the course enquiry form.  This form can also be used to enquire about holding this course at your premises.

For enquiries about training generally please contact us by telephone on 01325 384272 or email us at


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QA International Certification Ltd

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