We are sorry that you may not have found our service to be fully satisfactory. We take customer satisfaction seriously and so we would like to have full details of any problems you may have encountered. Please complete our complaints form below and we will respond as soon as we can.
Alternatively, you can write to us at
The Scheme Manager
Q.A. International Certification Ltd
Dudley Court, Dudley Road,
Darlington, Co. Durham
or telephone the Scheme Manager on +44(0)1325 384272
For details of our complaints handling procedure, please click here